Enhanced Hotel Online Reservations System

Posted on March 15, 2019

This summer, Lakeside Chautauqua is making significant investments to improve your guest experience.

One of our most popular improvements so far has been our enhanced online reservations system for Hotel Lakeside and the Fountain Inn.

Many Lakesiders, as well as Director of Hospitality Steve Koenig, have been pleased with the updated software and user-friendly platform, which launched in February.

“Lakeside has offered online reservations since 2010,” said Koenig. “The old system was very limited and growing obsolete. This new online reservations process, from start to finish, is shorter, simpler and intuitive for our guests.”

There are many new features, including the ability to browse by room style or availability dates, clearer and concise room descriptions and a list amenities, and quick access to many scroll-through pictures that display the many unique room styles.

At the very bottom of each page are three icons, a location map where guests can view all amenities in proximity to the two hotels, a weather icon that shows the weekly forecast in Lakeside, and a current time/date icon for guests traveling from afar.

We invite you to view our new online reservations system for Hotel Lakeside: www.lakesideohio.com/hotellakeside and Fountain Inn: www.lakesideohio.com/fountaininn. Also, continue to check for the latest hotel specials and deals at www.lakesideohio.com/deals.