COVID-19 Update (March 25, 2020)

Posted on March 25, 2020

Dear Lakesiders,

We hope this email finds you well, staying healthy and safe. As promised, we will update you each week about Lakeside’s operations and response to COVID-19.

Although Gov. Mike DeWine issued a ‘Stay at Home’ order for all non-essential businesses in Ohio, we consider a lot of the functions at Lakeside to be essential, especially the municipal and general services to the community, such as Security.

The Lakeside offices and the Fountain Inn remain closed to the public until Monday, April 6 – this includes the Administration, Lakeside Chautauqua Foundation and Lakeside Chautauqua Realty (cottage rentals and home sales) Offices.

Although offices are closed to the public, our staff is continuing to carry out Lakeside’s business and is available to take calls and emails from the office or remotely between the hours of 8 a.m.-4:30 p.m. Monday-Friday (closed for lunch 12-1 p.m.). Safety Services/Security will continue its 24/7, round-the-clock coverage.

Thank you for the support and ideas you’ve shared with us about the Chautauqua summer season and moving forward living in the new norms we’re all experiencing. Click here to continue sharing your ideas so that we may include them in our future thoughts and discussions.

Support the Lakeside Annual Fund

We’re grateful for all the ways you support Lakeside Chautauqua, and we hope that we can continue to count on your support in the months ahead. Visit lakesideohio.com/today to make an online donation before Lakeside’s fiscal year ends on Tuesday, March 31.

If you give $50 or more, you’ll be entered in a drawing to win an exclusive Lakeside blanket, perfect for cozy days at home or cool evenings by the lake. We’ll be announcing winners of our blanket giveaway on April 2.

Virtual Gathering being planned

Although we have cancelled our Ohio Gatherings in April, we’re investigating ways to connect with you by holding a Virtual Gathering next month. Stay tuned and check lakesideohio.com/gatherings as we finalize details.

Hoover roof update

In addition to work at the Pavilion, the roof of Hoover Auditorium is receiving new shingles on the east and west sides of the main roof.

The shingles that were previously on the structure had been found to be defective. The manufacturer is providing new shingles and other needed materials without cost to Lakeside. Equipment began arriving earlier this month and work will continue as mandates and weather permit. To view progress pictures, visit Lakeside’s official Facebook page.

Ward Catering’s frozen to-go meals sell out

Wow, thank you Lakesiders! Ward Catering's frozen to-go meals have been very popular. In less than 24 hours of taking orders, we have sold out!

Requested deliveries will be made between 4:30-5 p.m. Thursday. All deliveries will be made without contact; Lakeside employees will place meals on front porches and knock/ring doorbells. Pick up orders will be available at Wesley Lodge from 4-6 p.m. Thursday. For those coming to the pick-up site, please remember to maintain social distancing.

As a service to Lakesiders and the local community having difficulty buying food, we may continue these meals in the future. Stay tuned for details.

Cottage rental, hotel & event deposits/refunds

Lakeside Chautauqua will be reasonable and flexible about deposits. You can move your deposit to a later date or to the same time next year. Refunds will be assessed on an individual basis. Lakeside encourages guests to move their dates to a later time as an alternative to requesting a refund.

Updated March 27, 2020:
Hotel & Event Deposits
Lakeside Chautauqua will be reasonable and flexible about deposits. You can move your deposit to a later date or to the same time next year. Refunds will be assessed on an individual basis. Lakeside encourages guests to move their dates to a later time as an alternative to requesting a refund. Contact the Hotel Lakeside and Fountain Inn at (419) 798-4461, ext 230 or the Conference & Event Planning Office at (419) 798-4461, ext. 279.

Cottage Rentals
Lakeside Chautauqua Realty will be reasonable and flexible about cottage rental deposits. Because cottage rental availability varies from season to season, we're unable to move deposits to 2021. Refunds will be assessed on an individual basis. Contact the rental office at (419) 798-4461, ext. 334 or 348.

Campground seasonal agreements

If your $500 Campground deposit has been received, we will extend the deadline for remaining payments to July 15. As of now, the opening date for the Campground remains May 15. Important note: until May 15, there will be no water, electricity or restroom facilities available.

Resources

In addition to the Lakeside Chautauqua office announcement and contact information posted last week, our partners at Lake Erie Shores & Islands have compiled helpful resources for you and your family, as well as a directory of your favorite local restaurants that are currently offering take out.

Changes to Events

Our board and staff are doing everything in our power to assess and monitor the COVID-19 situation and make clear decisions moving forward about our events and activities. In accordance with the recent mandates and regulations implemented by Gov. Mike Dewine and with the guidance of our health system, Lakeside Chautauqua is cancelling the following events:

  • Wellness Center closed
  • April 9: Ohio Gathering in Columbus
  • April 15: Ohio Gathering in Westlake
  • April 16: Community Potluck/Ohio Gathering in Lakeside
  • April 16: Ohio Gathering in Wooster/Canton
  • April 23: Ohio Gathering in Shaker Heights
  • April 26: Ohio Gathering in Dayton/Cincinnati
  • May 9: Mother's Day Weekend Tea
  • May 10: Mother's Day Brunch

For further updates, our plan is to connect with you each week – even if the update is that there is no new news yet – through our official Facebook page, e-newsletter and website at lakesideohio.com/news.

Sincerely,

Daniel Dudley
Lakeside Chautauqua, Acting President & CFO/COO