At Lakeside Chautauqua, we are committed to protecting your privacy. The Website Privacy Policy for www.lakesideohio.com provides you with information concerning our practices and procedures as they relate specifically to information we collect on this website.

By visiting this website, you are accepting the practices described herein. We may update this policy from time to time, so please check this policy periodically for changes.

Your continued use of our website and services after the effective date of any revisions means you accept and agree to the revised material. This policy applies solely to our online information gathering and disclosure practices in connection with our website.

Last updated and effective as of October 24, 2014.

Collecting Your Personal Information

Lakeside Chautauqua does not collect any personal information about you on our website unless you choose to provide it to us voluntarily. We define “personal information” as information that personally identifies you or allows us to contact you.

Such information might include your name, address, phone number or email address. Generally, this information is requested when you are asked to make a donation, sign up for our e-newsletter, complete a request for proposal (RFP) and online survey, request information about Lakeside Chautauqua, or provide feedback.

You can personalize your online giving experience by becoming a registered donor through Blackbaud at www.lakesideohio.com/giving. If you would like to review or update your profile, visit www.lakesideohio.com/giving to edit your account information.

You will be asked to disclose your User ID and password so that only you can access your profile. Your account information is secure and is accessible by using a password that you select.

Do not share your password with anyone. Lakeside Chautauqua assigns a personal identification number and sends it to your computer in the form of a small text file, called a “cookie.” The use of this cookie allows you to visit other password-restricted portions of the Lakeside giving pages, for which you have security access, without having to sign in again.

You are also required to input your contact information when purchasing a Chautauqua Pass through the ShoWare Ticketing System; when reserving a room online through RoomMaster; and when subscribing to Lakeside’s e-newsletter through Constant Contact.

Lakeside Chautauqua is not responsible for any online reservations made with realty companies, bed & breakfasts and other accommodations.

Use of Your Personal Information

If you do provide us with personal information, we will only use it for the purposes described where it is collected or elsewhere on the website.

Specifically, we may use your personal information for the following ways: (1) to make the website easier for you to use by not making you enter your personal information more than once; (2) to help us create and deliver content most relevant to you; and (3) to update you on the latest news regarding Lakeside Chautauqua.

We do use the personal information collected to monitor and analyze how our visitors use our website and services, to provide customer service and to maintain and improve these services.

We do not sell, license, transmit or disclose your personal information outside of Blackbaud, ShoWare, RoomMaster or Constant Contact or its affiliates without notice to you unless (1) you expressly authorize us to do so, (2) it is necessary to allow our service providers, representatives or agents to provide services for us, (3) it is necessary to provide our services to you, (4) it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing or other agreements, (5) it is necessary to protect and defend the rights or property of Lakeside Chautauqua, (6) it is necessary to act in urgent circumstances to protect the personal safety of Lakeside Chautauqua guests, visitors to Lakeside Chautauqua’s website or the public, or (7) otherwise as we are required or permitted by law.

We occasionally contract with other companies to provide limited services on our behalf, including the mailing and delivery of marketing information, answering guest questions about services, sending postal mail and processing event registration, giving online, reserving a hotel room, making a cottage reservation and purchasing online Chautauqua Passes.

Information Collected from Children

Our website, www.lakesideohio.com, is a general audience site, and we do not knowingly collect information about children or sell products to children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using our website. Furthermore, we may restrict promotions to  those who are at least 18 years of age.

User Submissions

Lakeside Chautauqua welcomes your comments and participation on its website. However, if you send creative suggestions, share Lakeside stories, photos, videos, ideas or other information, you acknowledge the information submitted becomes and remains acceptable materials for Lakeside Chautauqua’s use.

Users warrant that any information and/or material provided to Lakeside Chautauqua through any medium is truthful, accurate and not the property of others or used without their consent. 

Contests & Promotions

If you choose to participate in any of our online promotions such as a contest, your personal information collected in connection with the contest may be shared with other participating parties as stated in the Official Contest Rules.

Participants should read through the Official Contest Rules thoroughly and carefully review, as the Official Contest Rules may contain additional information about the collection and use of your personal information. To the extent that the Official Contest Rules of any promotion or contest conflict with this policy, the Official Contest Rules will govern collection and use of personal information provided from the participant in regards to that particular contest.

Subscribing to Our E-Newsletter

When you subscribe to our e-newsletter, you are required to provide Lakeside Chautauqua with certain personal information, including your name, address, email address, phone number, etc. We may send you emails with the latest news, upcoming special events or other messages only if you opt-in to receiving such emails.

If you would no longer like to receive such emails from us, please follow the “Unsubscribe” instructions at the end of each email or contact marketing@lakesideohio.com. Your email address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request.

Email Inquiries

We appreciate your questions, comments and feedback about our website and services and welcome your email messages to email addresses listed on our website.

We will share your messages with those within and outside our organization that may be able to address the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns. We may archive your message for a certain period of time or discard it, but your email message will not be used for any other purpose.

Other Websites

Our website contains links to other sites. Please be aware that Lakeside Chautauqua is not responsible for the privacy practices of such other sites.

We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website, www.lakesideohio.com.

Contact Us with Questions About this Policy

If you have additional questions about either this policy or our privacy practices, please contact us at marketing@lakesideohio.com, or by mail at:

Lakeside Chautauqua
Attn: Marketing Department
236 Walnut Ave.
Lakeside, OH 43440